SAP Knowledge Base Article - Public

3377365 - Ghost crossboarding generating error in Business Process tile - Onboarding

Symptom

There is no Crossboarding in Onboarding module and the Crossboarding for Internal Hires is done from RCM to EC but still there is an error in Business Process tile.

Reference for Ghost Crossboarding: Ghost Crossboarding 2.0 From Recruiting Management

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login the system
  2. In the home page to-do tile
  3. Go to Business Process
  4. See the error for the candidate

Cause

Wrong event reason sent: "Hire"

Resolution

Wrong event reason "Hire" is sent. To not have errors on Onboarding side correct event reason for internal hire need to be sent.

See Also

Ghost Crossboarding 2.0 From Recruiting Management

Keywords

Ghost, crossboarding, onb, obx, onboarding, internal, hire, rcm, ec, business, process, tile, error, There is already a hire record for user, you cannot, create another, hire record, one already, exists, you cannot, make this change, to the effective, start date because, time sheets already, contain data before the new, effective start date , KBA , LOD-SF-OBX-XBD , Crossboarding , Problem

Product

SAP SuccessFactors Onboarding all versions