SAP Knowledge Base Article - Public

3377455 - Email Reminders keeps on sending even task is completed - Onboarding

Symptom

Email Reminders are continuously being sent even after task is completed, how to avoid this?

Environment

SAP SuccessFactors Onboarding

Cause

Number of reminders to be sent is not set.

Resolution

It is needed to set "Number of reminders to be sent".

Enter a numeric value 0 which is the maximum number of generated reminder messages. Then messages are generated until due date.

Keywords

Reminder, onboarding, onb, obx, task, completed, numeric, number, sent , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding all versions