SAP Knowledge Base Article - Preview

3377748 - Benefit not shown on open enrollment though Eligibility rule sets Entitilement Amount

Symptom

Specific Benefit not shown on open enrollment though the Eligibility rule sets Entitlement Amount to a value.

PS: Rule trace shows : Block processed with status 'SUCCESS_WITH_LOGS'. and that Benefit.entitlementAmount value is SET as well.


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Environment

SAP SuccessFactors Employee Central: Employee Benefits

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions

Keywords

Success_with_logs, success with logs, entitlement amount, benefit enrollment, benefit eligibility, eligible benefit, benefit not showing, open enrollment. , KBA , LOD-SF-EC-GBF , Global Benefits , Problem

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