Symptom
User cannot see candidate's additional data collection documents from onboarding dashboard.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
1. Created the attachment field configuration, created the business rule to set up a data collection object entity for read audit and change audit.
2. Candidate completed additional data collection and uploaded documents.
3. Go to onboarding dashboard> find the candidate> actions> onboarding documents> no additional data collection documents.
Cause
The custom entities are not associated to ONB2DataCollectionUserConfig entity.
Resolution
Add the custom objects to the ONB2DataCollectionUserConfig entity.
Reference Guides:
Mapping Object Entity to ONB2DataCollectionUserConfig Object
Keywords
additional data collection, uploaded attachment, attachment, onboarding documents, custom data collection , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem