SAP Knowledge Base Article - Public

3377781 - The documents which uploaded by candidate during additional data collection step are not visible in onboarding dashboard


User cannot see candidate's additional data collection documents from onboarding dashboard.


SAP SuccessFactors Onboarding

Reproducing the Issue

1. Created the attachment field configuration, created the business rule to set up a data collection object entity for read audit and change audit.

2. Candidate completed additional data collection and uploaded documents.

3. Go to onboarding dashboard> find the candidate> actions> onboarding documents> no additional data collection documents.


The custom entities are not associated to ONB2DataCollectionUserConfig entity.


Add the custom objects to the ONB2DataCollectionUserConfig entity.

Reference Guides:

Mapping Object Entity to ONB2DataCollectionUserConfig Object


additional data collection, uploaded attachment, attachment, onboarding documents, custom data collection , KBA , LOD-SF-OBX-CDC , Custom Data Collection , Problem


SAP SuccessFactors Onboarding all versions