Symptom
When creating a Survey with a Multiple Choice type, only 200 answer options are allowed in the system.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Surveys Workcenter.
- Create a Survey based on your business needs.
- Go to Answer Options section.
- You will see that you can only add 200 answer options.
Cause
The limit on the number of response options/answer options in Survey was increased to 200 as part of 1911 C4C release. We placed a limit on the number of response options/answer options to 200. Anything more than 200 will not be rendered in the UI.
Resolution
This is the current expected behavior of SAP Cloud for Customer.
- If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
- If you are a customer: Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us.
An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.
Keywords
Survey , error , add , options , multiple choice , answers , increase , KBA , LOD-LE-SUR-DEF , Survey definition = design time , How To