SAP Knowledge Base Article - Public

3377922 - Error "Only 200 answer options are allowed" when creating a Survey

Symptom

When creating a Survey with a Multiple Choice type, only 200 answer options are allowed in the system. 

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Surveys Workcenter.
  2. Create a Survey based on your business needs.
  3. Go to Answer Options section.
  4. You will see that you can only add 200 answer options. 

Cause

The limit on the number of response options/answer options in Survey was increased to 200 as part of 1911 C4C release. We placed a limit on the number of response options/answer options to 200. Anything more than 200 will not be rendered in the UI.

Resolution

This is the current expected behavior of SAP Cloud for Customer.

  1. If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
  2. If you are a customer: Contact your Account Executive. Check the link https://www.sap.com/services/innovation.html#contact-us. 

An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.

Keywords

Survey , error , add , options , multiple choice , answers , increase  , KBA , LOD-LE-SUR-DEF , Survey definition = design time , How To

Product

SAP Cloud for Customer core applications 2308