SAP Knowledge Base Article - Public

3377983 - Performance Management Learning Catalog Popup Displays in Gray Box

Symptom

When the horizon theme is enabled, attempting to add a learning activity through a performance form populates the learning activities in a gray box.

However, adding a learning activity through the development goal plan displays correctly.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Career Development Planning
  • SAP SuccessFactors Learning Management

Reproducing the Issue

  1. Login to system
  2. Open a performance form
  3. Navigate to a development goal section
  4. Select Learning Activities tab and/or Add New Learning Activity button > Find in Catalog
  5. The learning catalog pops up in a gray box and the Done button appears to be floating

Resolution

This is tentatively scheduled to be fixed in the 2311 release. Release dates can be reviewed on Product Release & Road Map Information.

Workaround: Disable the Horizon theme

Keywords

success factors, SF, SFSF, PM, PMGM, CDP, LMS, courses, popup, pop up, pop-up, dialogue box, LRN-151866, CDP-23526, KI 2305, KI2305, integration, WEF-128951  , KBA , LOD-SF-CDP-LA , Learning Activity Plan (LMS) , LOD-SF-PM-FRM , Forms & Templates , LOD-SF-LMS-INT , Integrations with BizX , LOD-SF-CDP-INT , CDP Integrations, LMS, PM, EC etc. , LOD-SF-PM-ADM , Admin Center, RBP, Permissions and Settings , Known Error

Product

SAP SuccessFactors Learning 2305 ; SAP SuccessFactors Performance & Goals 2305 ; SAP SuccessFactors Succession & Development 2305