SAP Knowledge Base Article - Public

3377991 - US compliance forms related to workstate are not triggering - Onboarding

Symptom

US Compliance forms have not triggered for the workstate, but Home State forms are triggering correctly.

Environment

SAP SuccessFactors Onboarding

Cause

This issue is caused due to an incorrect configuration on Global filter.

Resolution

Please update global filter config (FieldMetaOverrideConfiguration) for work state.

entityPath": "jobInfoNav/locationNav/addressNavDEFLT/stateNav",
"field": "externalCode"

Keywords

filter, global, compliance, forms, W4, state, US, United States , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions