SAP Knowledge Base Article - Public

3378071 - How to Remove Candidates Who Opt to Submit Form I-9 via Paper in the Managers' Form I-9 Tile - Onboarding

Symptom

How to remove the candidates that choose to submit Form I9 via paper in the Form I9 tile of the Managers.

Environment

SAP SuccessFactors Onboarding

Cause

The candidates chose to submit Form I9 via paper.

Resolution

Steps to remove the candidates from the Form I9 tile of the Manager who submitted their I9 forms via paper:
1. In Manage Data, go to Process object of the candidate. 
2. Then go to toComplianceProcess section. Get the Compliance Process IDs. 
3. Go to Compliance Process Object, the select the Compliance Process ID.
4. Click Take Action, then select make correction.
5. Select the Compliance Process Status to Compliance Process Cancelled. Then hit save. 
6. Do it for all the Compliance process IDs of the candidates who chooses to do form I9 on paper. 

Keywords

Form I9, Form I-9, Form I9 Paper, Paper, I9 Section, OBX, Onboarding , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions