SAP Knowledge Base Article - Public

3378083 - if Onboarding new hire template is used, the Country of Global Info and Address info will Not be populated

Symptom

Country of Global Info and Address info can be populated automatically based on the country of legal entity.

But if Onboarding new hire template is used, the Country of Global Info and Address info will Not be populated.

Environment

SAP SuccessFactors Onboarding

Resolution

This occurs when the Personal Information HrisElement is added to the first section on the Hire Template.

If this element is added to any other section, the country of GlobalInfo loads with the country of legal entity.

Keywords

KBA , LOD-SF-OBX-PDC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions