SAP Knowledge Base Article - Public

3378551 - Asterisks error is showing when opening Canvas report in Safari browser


Asterisk (***) pop-up box is showing when opening canvas reports using the Safari browser versions 11 and up.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Core

Reproducing the Issue

  1. Login to the instance using Safari Browser
  2. Navigate to Report Center
  3. Run the canvas report
  4. Notice that a pop-up window with *** is showing

Note: The canvas report will still work after clicking the close button


This is an expected behavior ever since the Safari version 11 was introduced.


It is highly recommended to use Google Chrome for report Canvas


asterisk,***,safari,browser,canvas,report,advanced reporting,window, pop-up , KBA , LOD-SF-ANA-ADV , Advanced Reporting (ODS) , Problem


SAP SuccessFactors HXM Core 2305