SAP Knowledge Base Article - Public

3378646 - The candidate's employee profile is still inactvie after cancelling the offboarding process - Onboarding

Symptom

The candidate's employee profile is still inactvie after cancelling the offboarding process and termination record.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. The user was terminated and the employee profile is inactive
  2. The offboarding process is not completed and is canceled
  3. The employee profile is still inactive and cannot be restored

Cause

The termination date is set to today or a past date. 

Resolution

Employee Profile becomes inactive on the termination date.

  • If the termination date is set to a future date, then by deleting offboarding process and canceling the termination, Employee Profile can still become active.
  • If the termination date is today or in the past, the inactive status cannot be changed. 

For example, if the candidate was terminated on 29th August ---- if termination date in future (> 29th August ) , then HR can delete offboarding records and candidate can become active. But if termination date is on 29th August or <29th August, it will still inactive. 

Keywords

Termination Date, cancel offboarding process, activity, future date, previous date, employee profile , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding all versions