Symptom
The candidate's employee profile is still inactvie after cancelling the offboarding process and termination record.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- The user was terminated and the employee profile is inactive
- The offboarding process is not completed and is canceled
- The employee profile is still inactive and cannot be restored
Cause
The termination date is set to today or a past date.
Resolution
Employee Profile becomes inactive on the termination date.
- If the termination date is set to a future date, then by deleting offboarding process and canceling the termination, Employee Profile can still become active.
- If the termination date is today or in the past, the inactive status cannot be changed.
For example, if the candidate was terminated on 29th August ---- if termination date in future (> 29th August ) , then HR can delete offboarding records and candidate can become active. But if termination date is on 29th August or <29th August, it will still inactive.
Keywords
Termination Date, cancel offboarding process, activity, future date, previous date, employee profile , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem