SAP Knowledge Base Article - Public

3378709 - Rehire candidate is not visible on Onboarding Dashboard when reinitiated from Recruiting - Onboarding

Symptom

Rehire was initiated from Recruiting, but due to some data change needed to be canceled and reinitiated from Recruiting, however this time they didn't reach Onboarding Dashboard.

Environment

SAP SuccessFactors Onboarding

Cause

After reinitiating it, the first rehire check is not completed.

Resolution

Let rehire coordinator go to "To-Do list", find "Perform Rehire Verification" card, then complete the rehire task for this candidate. Candidate will be shown on the onboarding dashboard again.

Keywords

rehire, candidate, reinitiate, initiate, RCM, recruiting, onboarding, OBX, appear, dashboard, miss, disappear, not, show, shown , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Problem

Product

SAP SuccessFactors Onboarding all versions