SAP Knowledge Base Article - Public

3378787 - Item Text Field Error when Processing Residual Payments

Symptom

When processing residual payment or partial payment in some Fiori apps such as those listed below, the error "An Entry is required in Text Field for account &&&&&" or "Enter reason code or long text on the distribute difference tab" is displayed.

  • Post Outgoing Payments
  • Clear Outgoing Payments
  • Post Incoming Payments
  • Clear Incoming Payments
  • Reprocess Bank Statement Items

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud Public Edition

Resolution

Enter the field "Reason Code" or fill in "Long Text" via the "Distribute" button next the reason code when processing the payment with difference.
(See definition of reason codes in configuration activity "Define Difference Reasons for Payment Differences" ID: 103106)

See Also

Reason Codes

Keywords

Partial Payment, Residual Payment, Text Field, Outgoing Payments, Incoming Payments, Reason Code, Long Text, Distribute, Difference , KBA , FI-FIO-AP-2CL , Fiori UI for Accounts Payable (Public Cloud) , FI-FIO-AR-2CL , Fiori UI for Accounts Receivable (Public Cloud) , FI-FIO-AP-TRA-2CL , Transaction Apps: Public Cloud , FI-FIO-AR-TRA-2CL , Transaction Apps: Public Cloud , How To

Product

SAP S/4HANA Cloud Public Edition all versions