SAP Knowledge Base Article - Preview

3378957 - Tenant Email for Automatic Forwarding Field Not Displayed when Creating Email Channel

Symptom

When creating a new email channel, you notice that the field Tenant Email for Automatic Forwarding is not displayed.


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Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2, utilities add-on all versions

Keywords

Tenant, Channel, Email Channel, Email, Emails, Tenant Address, Technical Address, Tenant Technical Email Address, Technical Email Address, Tenant Email for Automatic Forwarding, Save, Field, Not Displayed, SAP Service Cloud Version 2, , KBA , CEC-CRM-EML , Emails for SAP Sales/Service Cloud , How To

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