SAP Knowledge Base Article - Public

3379071 - Advanced Search Is Not Working When Using Start Date field also End Date Field


You would like to filter the Appointments date range from 01.08.2023 to 14.09.2023 as example, but nothing is appearing on the result list.


SAP Cloud for Customer

Reproducing the Issue

1. Log into the system and go to Activities work center.
2. Open the Appointments work center view and click on Advanced Search button.
3. Switch to "All" query.
4. Under "Start Date" field set to "01.08.2023 - 12:00am".
5. change also the "End Date/Time" field to "14.09.2023 - 12:00am".
6. Click on "GO" button.
7. No results are showing even you have records for this period.


The issue can be the criteria used on both fields.


Check if the field criteria is "= Equal to" on both fields.

In case yes, change the "Start Date" field criteria to ">=Greater than or equal to" also change the criteria to "End Date/Time" field to "<= Less than or equal to".


Date; Search; Advanced; Advanced Search; Not Working; Showing; Results; Blank , KBA , AP-RC-UIF-RT , UI Framework Runtime , How To


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