SAP Knowledge Base Article - Preview

3379180 - Status Update Request document failed with error: Can not find document with documentID XXXXX and documentDate 20XX-XX-XX

Symptom

I'm sending a Status Update Request (SUR) from the ERP via SAP Managed Gateway for Spend & Network and getting the message that SUR document failed with error: BusinessNetwork response is :"Bad Request" and ErrorCode:"400" and ErrorResponse: Error:Can not find document with documentID XXXX and documentDate 20XX-XX-XXTXX:XX:XX+XX:XX. Please contact support with the Error Reference Number: ANERR-XXXXXXXXXXXXXXXXXXXXXXX for more details.. Suggested Action : Document failed in Business Network.ErrorCode:CIG-PLT-00644. 


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Product

Cloud Integration all versions ; SAP Business Network for Procurement and SAP Business Network for Supply Chain all versions

Keywords

KBA , SBN-AN-TX-SS , Service Procurement/Service Sheet (O&G) , SBN-AN-TX-INV , Transaction (Invoicing) , BNS-ARI-CI-AN , Managed Gateway for Business Network , Problem

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