3379180 - Error: "Can not find document with documentID XXXX and documentDate XXXX-XX-XXTXX:XX:XX+XX:XX"

You are sending a Status Update Request (SUR) from the ERP via SAP Managed Gateway for Spend & Network and getting the message that SUR document failed with error:

BusinessNetwork response is :"Bad Request" and ErrorCode:"400" and ErrorResponse: Error:Can not find document with documentID XXXX and documentDate XXXX-XX-XXTXX:XX:XX+XX:XX. Please contact support with the Error Reference Number: ANERR-XXXXXXXXXXXXXXXXXXXXXXX for more details.. Suggested Action : Document failed in Business Network.ErrorCode:CIG-PLT-00644. 

SAP Business Network for Procurement and SAP Business Network for Supply Chain

SAP Integration Suite, managed gateway for spend management and SAP Business Network

StatusUpdateRequest, order confirmation, oc, order confirmation approval, ship notice, advance ship notice, ASN, service sheet, service entry sheet, SES, invoice , KBA , SBN-AN-TX-SS , Service Procurement/Service Sheet (O&G) , SBN-AN-TX-INV , Transaction (Invoicing) , BNS-ARI-CI-AN , Managed Gateway for Business Network , Problem