Symptom
Submit button is disabled in some sales orders with status Open.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Sales Orders work center -> Sales Orders view.
- Select Sales Orders ABC and DEF. (ABC and DEF represents 2 sales order IDs)
- For sales order ABC the Submit button is enabled, but not for sales order DEF.
Cause
"Submit -> Send Order Confirmation to Account" will be enabled when there is a change in the sales order which need to be updated to customer.
Resolution
This is a standard system behavior.
Keywords
KBA , AP-SLO-SO , Sales Order , Problem
Product
SAP Business ByDesign all versions