SAP Knowledge Base Article - Preview

3379466 - DP Agent logs report IP address allowlist error, despite the allowlist permitting correct IP addresses - SAP HANA Smart Data Integration

Symptom

  • The DP Agent machine's system time is set several minutes in the future, compared to real time.
  • Framework.trc file shows errors:
    • [ERROR]  DPFramework | JDBCConnector.makeConnection [] - com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: Cannot connect to jdbc:sap://*.hana.prod-eu10.hanacloud.ondemand.com:443 [Object is closed: com.sap.db.jdbc.SecureChannelSession@18fd0c9c *.hana.prod-eu10.hanacloud.ondemand.com:443 ConnectionID:0 SessionID:0 on sun.nio.ch.UnixAsynchronousSocketChannelImpl[connected local=/172.20.8.196:33114 remote=*.hana.prod-eu10.hanacloud.ondemand.com/*:443]: 172.20.8.196:33114 -> *.hana.prod-eu10.hanacloud.ondemand.com:443 ConnectionID:0 SessionID:0].
    • [ERROR]  DPFramework | JDBCConnector.makeConnection [] - Ensure that the IP address of the agent host is allowlisted in SAP HANA system.


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Environment

SAP HANA Smart Data Integration

Product

SAP HANA smart data integration all versions

Keywords

KBA , HAN-DP-SDI , SAP HANA smart data integration (SDI) , Problem

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