SAP Knowledge Base Article - Public

3379543 - TrendData_SysOverallPerformance entity shows deleted form ratings in OData API or Integration Center

Symptom

  • You are querying the TrendData_SysOverallPerformance in Integration Center or via OData API, and you noticed you are retrieving more Forms than the ones showed in the Employee Profile from the employee. 
  • You noticed you are returning deleted forms from the employees. 

Environment

  • SAP SuccessFactors HXM Suite
    • Integration Center
    • OData API

Cause

Working as designed. The Trend Entities, including TrendData_SysOverallPerformance, are not specific to the ratings displayed in People Profile Portlets.

Resolution

The OData API entity TrendData_SysOverallPerformance can be used to view and edit sysOverallPerformance data. In addition to RBP permissions, which ratings are returned will depend on the Properties and Navigation Properties used in the call.

SAP SuccessFactors API Reference Guide - Trend Entities

The ratings displayed in People Profile portlets are not necessarily the only ratings stored in the system. API calls using the TrendData_SysOverallPerformance entity are not limited to the ratings shown in any particular portlet. If you want to retrieve only the ratings shown in the portlet, you will need to develop a solution with the correct permissions, properties, navigation or using a custom filter: 

2729338 - Integration Center: How to Filter on Custom & Non-Filterable Fields - SAP for Me

In any case, these are just suggestions of possibilities you could try. There may be other paths you can take depending on your business requirements, constraints and your integration scenario, but please note that it's beyond product support's scope to assist with the implementation of custom integration scenarios.

If you need assistance with developing a solution, I recommend reaching out in the Partner Development Community, the API Integration Partner Delivery Forum has members who have likely faced similar situations and may be able to share some insight.

See Also

Trend Entities | SAP Help Portal

Keywords

deleted forms, form id, performance, rating id, source. , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-PM-API , Webservices, OData APIs , Problem

Product

SAP SuccessFactors HCM suite all versions