SAP Knowledge Base Article - Preview

3379571 - Existing unverified users are receiving New Welcome email after Email verification is enabled

Symptom

New User Welcome email sent to existing CDC/Gigya users upon successful email verification.


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Environment

  • SAP Customer Data Cloud
  • Identity

Product

SAP Customer Data Cloud all versions

Keywords

CDC, Gigya, email verification, email verification enabled, new welcome email, existing user , KBA , CEC-PRO-SYS , System (Network, Performance, SMTP, Rate Limits, Latency) , Problem

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