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SAP Knowledge Base Article - PublicSymptom
You have created an Extension field at the Registered Product screen, however, when creating a Workflow Rule for the Business Object "Installation Point/Registered Product", the Extension field is not available to be selected.
Environment
SAP Cloud for Customer
Cause
Workflow Rules from the Business Object "Installation Point/Registered Product" will only consider the KUT fields added within the Business Context Installation Point - General Information.
Resolution
Please recreate the Extension Field within the Registered Product screen, but setting the Business Context as "Installation Point - General Information".
Keywords
KBA , LOD-CRM-WKF , Workflow , How To
Product
SAP Cloud for Customer core applications 2308
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