SAP Knowledge Base Article - Public

3379619 - System Overview - Usage - Wrong numbers

Symptom

  • In Administration Cockpit, only some users are being displayed in the details table.
  • If you click on any dashboard in PUBLIC structure, the adoption and the user counts are totally messed up. 
  • The numbers are appearing wrong since the rollout of the new admin cockpit.

Environment

  • SAP Analytics Cloud (Enterprise) 2023.16.4

Reproducing the Issue

  1. Access SAC tenant 
  2. Open System Overview > Usage > Adoption
  3. Navigate to Public folder 
  4. See the wrong numbers

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

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Product

SAP Analytics Cloud 1.0