SAP Knowledge Base Article - Public

3379619 - System Overview - Usage - Wrong numbers


  • In Administration Cockpit, only some users are being displayed in the details table.
  • If you click on any dashboard in PUBLIC structure, the adoption and the user counts are totally messed up. 
  • The numbers are appearing wrong since the rollout of the new admin cockpit.


  • SAP Analytics Cloud (Enterprise) 2023.16.4

Reproducing the Issue

  1. Access SAC tenant 
  2. Open System Overview > Usage > Adoption
  3. Navigate to Public folder 
  4. See the wrong numbers


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

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