SAP Knowledge Base Article - Public

3379954 - Inactive Employments Show In Quick Card & In Global Search

Symptom

When searching for a user who has multiple employments (past, present or future, Regular, Contingent, Concurrent or Global Assignment) in the Global Search, the search label shows 'Multiple Employments', even though all employments except one are currently inactive. Additionally, the inactive employments still show up in the Quick Card.

Environment

SAP SuccessFactors Employee Central

SAP SuccessFactors Platform

Cause

This is because the "Show Inactive Users" feature is enabled and permissioned in "Company System and Logo Settings". This allows you to see inactive employments, and so these employments are treated as 'multiple employments' for the employee, even if they are inactive.

Resolution

Please consider disabling the feature "Show Inactive Users" in Company System and Logo Settings based on your business requirements.

Keywords

inactive, employment, inactive employment, multiple, employments, multiple employment, multiple employments, global, search, global search, quick, card, quick card, global, assignment, global assignment, concurrent, concurrent employment, contingent, worker, contingent worker, regular, wrong, data, previous, action, , KBA , LOD-SF-PLT-SRH , Search , LOD-SF-EC-CON , Concurrent Employment , LOD-SF-EC-CWF , Contingent Workforce , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Core all versions