SAP Knowledge Base Article - Public

3379963 - Error when organizing interview with 15mins time slot.

Symptom

When organizing an interview with a time slots of 15 mins the user receives and error: RemoteException occurred while saveAndSendEmail. 

Environment

SAP SuccessFactors Recruiting Management. 

Reproducing the Issue

  1. Go to Interview scheduling
  2. Select candidate
  3. Select Room and add interviewer
  4. Select duration of interview to 15mins 
  5. Find Availability 
  6. Send to candidate 
  7. Error

Resolution

Our engineering team are currently aware of the issue and are working on this. 

Workaround: Schedule interview for 30 mins time slots. 

Keywords

KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors Recruiting 2305