SAP Knowledge Base Article - Public

3379963 - Error when organizing interview with 15mins time slot.


When organizing an interview with a time slots of 15 mins the user receives and error: RemoteException occurred while saveAndSendEmail. 


SAP SuccessFactors Recruiting Management. 

Reproducing the Issue

  1. Go to Interview scheduling
  2. Select candidate
  3. Select Room and add interviewer
  4. Select duration of interview to 15mins 
  5. Find Availability 
  6. Send to candidate 
  7. Error


Our engineering team are currently aware of the issue and are working on this. 

Workaround: Schedule interview for 30 mins time slots. 


KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem


SAP SuccessFactors Recruiting 2305