SAP Knowledge Base Article - Public

3379993 - Error :Serial Number and Quantity mismatch for Output Product 


When trying to confirm the check task, system is not updating the check task status to Finish and throwing error:

Serial Number and Quantity mismatch for Output Product 

Save failed




SAP Business ByDesign

Reproducing the Issue

  1. Go to the Production Control Work Centre.
  2. Go to Task Control view.
  3. Enter the Production Check Task Id and perform search.
  4. Choose Confirm Button
  5. Choose Finish Result Recording
  6. Now choose Finish Task.
  7. New Pop window opens with "Input Parament for Finish".
  8. Choose Go to complete the task however status does change and throws error.


  1. The issue occurred since serial number is confirmed before doing finish results recording.
  2. If the serial number is entered in the Confirmation tab, without clicking finish result recording. Confirmation gets created for the entered quantity, however the inspection is still un-finished. Check task cannot be finished without completing the inspection.
  3. Later when finish result recording is clicked the system expects to enter serial number for the inspected quantity, which creates inconsistency.


It can be avoided by entering the serial number in check task after clicking Finish result recording.

See Also


Check task, Finish results Recording, Task control, Serial Number and Quantity mismatch for Output Product  , KBA , SRD-SCM-WME-PRD , Production Control , AP-PE-TSK , Production Task , Problem


SAP Business ByDesign all versions