SAP Knowledge Base Article - Public

3380092 - Links don't work on C4C Home Page


Links inside Home Page Tiles in C4C are not working.


SAP Cloud for Customer.

Reproducing the Issue

You use links directing to pages outside C4C in your Home Page tiles.
When you click in these links, it either directs to the wrong page or no page at all.


When transforming text to link, some characters may need to be changed to the ASCII equivalent.


If a link has the characters "+" and "-" for example, they need to be written as %2B and %2D for example. Check See Also for full list of characters. 

becomes: Example%2B Here%2B IAM%2B %2D %2B CRM%2B MAX

See Also

CharacterFrom Windows-1252From UTF-8

Full list: HTML URL Encoding Reference


Broken; page; don't; work; missing; home tiles; , KBA , LOD-CRM-HOM , Home Page , AP-RC-UIF-FLX , Page Layout & Key User Configuration , How To


SAP Cloud for Customer core applications 2308