SAP Knowledge Base Article - Public

3380208 - You are Unable to Access the Tenant With Error "You are not Authorized to Access UI Application."

Symptom

While accessing the tenant the following message is displayed:

"You are not authorized to access UI application."

Environment

SAP Business ByDesign

Reproducing the Issue

Login to the tenant URL

Cause

There might be several causes for the issue.

Resolution

Please try to login with the user in a different desktop or laptop.

Try clearing browser cache and cookies and try accessing the system.

Also, you can contact your network team in order to verify if there are any restriction regarding the tenant. 

Keywords

KBA , SRD-CC-IAM , Identity & Access Management , Problem

Product

SAP Business ByDesign all versions