SAP Knowledge Base Article - Public

3380211 - Order Unavailable Warning 'This item is not set up for ordering' displays at Other classification Item Details Page - SuccessFactors Learning


  • Order Unavailable Warning displays on Other classification Item Details page.
  • Order button at top-right corner is greyed out.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Learning

Reproducing the Issue

  1. Login to SF > Access Learning > Click any item with other classification
  2. Unable to click greyed out order button > Order Unavailable Warning displays
  3. Detailed message: "This item is not set up for ordering. Please contact your system administrator. " displays


Task is not set up properly.


  1. Access Learning Administration > Access the Item page
  2. Access task tab under the item page > Click the gear icon
  3. Enable task checklist and save (For detailed introduction of task process, please check Help)


task, checklist, observer, LMS, order unavailable , cannot order , KBA , LOD-SF-LMS-ITE , Items , Problem


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