SAP Knowledge Base Article - Public

3380254 - Cannot view the Save and cancel button in the screen when add families and roles to a job profile template-Job Profile Builder


When add job families to a job profile template, the "Add Job Families" window is not showed on the center of the page, and we cannot click on "save" or “click” button.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP SuccessFactors Job Profile Builder

Reproducing the Issue

1. Go to Manage Job Profile template> create new template

2. Add job families

3. The "Add Job Families" window is not showed on the center of the page, that will make the user not be able to click on the "save" or "cancel" button.


The zoom level of the browser is too big or the customer is using a monitor with low resolution.


This is current system UI limitation.
As a workaround, please reduce the zoom level of the browser, then the hidden "save" and "cancel" buttons will be showed on the page again.

If you think this limitation needs to be changed for your business, you can share your ideas on the Customer Influence homepage. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.


SuccessFactors, JPB, Manage Job Profiles, Edit job profile temple, Add families and roles, Job Profile Builder, Enhancement, Monitor resolution, Zoom level of the browser, ECT-125927 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Problem


SAP SuccessFactors HCM Core all versions