Symptom
Dump occurs when trying to reverse a migrated outgoing check.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Payment Management Work Center > Payment Monitor view
- Search for the desired payment
- select payment document and under Accounting data section, click the Journal Entry ID link
- Click You Can also > View Business Transaction for Accounting
- Click View all
- Click Reverse
- Dump occurs
Please try resuming your work. If you still face issues, report an incident.
Details
ClassName
sap.b.controller.event.PostRequest
MethodName
post
Response
<HTML><HEAD>
<TITLE>500 SAP Internal Server Error</TITLE>
</HEAD><BODY>
<H1>500 SAP Internal Server Error</H1>
<HTML><HEAD><br><TITLE>500 SAP Internal Server Error</TITLE><br></HEAD><BODY><br><H1>500 SAP Internal Server Error</H1><br>
Cause
The status of the outgoing check is Ready for transfer
Resolution
To fully reverse the payment, the status of the document should be "In transfer"
- Go to Payment Management Work Center > Payment Monitor view
- Search for the desired payment and select it
- Click the "cog" icon and Set to In transfer
- After it, try to reverse the document again
Keywords
outgoing check, migrate, migration, reverse, cancel , KBA , SRD-FIN-MOP , Payment Management , How To
Product
SAP Business ByDesign all versions