Symptom
- When Horizon Theme is enabled Org chart images appear cropped for some users.
- Employee profile the image is as expected.
Environment
SAP SuccessFactors HXM Core
Reproducing the Issue
- Login and go to Org Chart and search for affected user
- Note the image is distorted/cropped
- Compare with employee profile photos of the users and they are round as expected
Cause
If the Length-width ratio of the uploaded picture is not 1:1, it will cause this issue. ( Because the avatar is circular )
Resolution
A square picture is suggested to be uploaded to be compatible with Org Chart requirements
Keywords
Org Chart, photo cropped, employee profile, image cropped, avatar, circular, square, distorted, INC5806358, WEF-128804 , KBA , LOD-SF-PLT-ORG , Org Chart Issues , How To
Product
SAP SuccessFactors HCM Core all versions