SAP Knowledge Base Article - Public

3380612 - PDF file with Apostrophe "_'_" is not capturing text after Apostrophe - Onboarding 1.0

Symptom

PDF file is not capturing a text after the Apostrophe in a field.

Environment

SAP SuccessFactors Onboarding 1.0

Cause

PDF form has a Helvetica font which is not supported.

Resolution

Make sure PDF form in Onboarding > Settings > PDF > Sample File has Arial Font and not Helvetica.

Keywords

OBD, ONB, PDF Fonts , KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Onboarding all versions