Symptom
The delegated date showing in "workflow participants" screen is showing the initiated date instead of the actual date it has been delegated.
Images and data taken from SAP internal systems and demo environments. Any similarity to production data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central - Workflows
Reproducing the Issue
- Login to instance
- Trigger a workflow
- After a day, proxy as one of the approvers
- Delegate the workflow and notice the date within the Workflow Participant screen is showing the initiated date.
Resolution
This appears to be an expected behaviour based on a functional gap within the system.
See Also
2090228 - How to submit enhancement ideas for SAP SuccessFactors Products
2547534 - Auto Delegate Workflow Search is Not Showing All Users in The Search
Keywords
Delegate, Workflow, Approver, Date, Initiated Date , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Bug Filed