SAP Knowledge Base Article - Public

3380618 - Incorrect date upon Workflow delegation


The delegated date showing in "workflow participants" screen is showing the initiated date instead of the actual date it has been delegated.

Images and data taken from SAP internal systems and demo environments. Any similarity to production data is purely coincidental.


  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central - Workflows

Reproducing the Issue

  1. Login to instance 
  2. Trigger a workflow
  3. After a day, proxy as one of the approvers
  4. Delegate the workflow and notice the date within the Workflow Participant screen is showing the initiated date.


This appears to be an expected behaviour based on a functional gap within the system.

We currently have an open enhancement ticket for the said functional gap. However, at this point, no confirmed delivery dates have been provided yet.

See Also

 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products  

2547534 - Auto Delegate Workflow Search is Not Showing All Users in The Search

2753926 - Check Auto-Delegate Workflows


Delegate, Workflow, Approver, Date, Initiated Date , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Bug Filed


SAP SuccessFactors HXM Core 2305