SAP Knowledge Base Article - Public

3380635 - Performance Form Sections are Missing When Viewing Them Via 'Show PDF'


When viewing a performance form via Show PDF, some sections are not displayed even though they're in the performance form.


SAP SuccessFactors Performance Management

Reproducing the Issue

  1. Log in to system
  2. Home dropdown > Performance
  3. Select a performance form
  4. Click on the PDF icon > click on Show PDF
  5. A new page opens and there are sections missing


Section names are blank


The intended system behavior of performance form sections is as follows:

  • When there is no section name for a section, it's merged with the previous section which has a name
  • When the previous section which has a name is hidden, it's merged with the previous available section with name and permission
  • If a section with no section name is the first section on a performance form, it cannot merge with a previous section and will not appear


  • Use the Print button on the form
  • Populate a name in the section title

If you think this possibility would be useful for your business, please share your ideas via Customer Influence Portal for our Product Management team to review. Once you have submitted your idea, other customers and partners can vote for it and your votes help us to prioritize ideas that we will consider for upcoming product releases.


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SAP SuccessFactors Performance & Goals all versions