SAP Knowledge Base Article - Public

3380800 - Permission error when creating a Job Requisition from Position Org Chart even though permission to Create Forms is already granted - Recruiting Management

Symptom

Cannot create a requisition with the new template even when the permission is granted: "As a user, you do not have permission to create a form. To enable 'Permission to Create Forms' in Admin Center, contact your administrator. with the index 0"

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Position Org Chart
  2. Select a position
  3. Click the action menu and select Create Job Requisition
  4. Click Create button
  5. The error occurs

Cause

  • RBP model hasn't been refreshed immediately.
  • The error is caused by an internal inconsistency within the DC.

Resolution

1. Please refresh RBP model manually (NOTE: This job should never be ran if the option in Provisioning > Company Settings > "Enable Refresh Framework" is turned on. When this option is enabled, it means that RBP changes are updated in realtime. The job below is an old legacy way to schedule RBP changes):

  1. Go to Provisioning > Company Settings
  2. Search for "Refresh RBP Permission Configuration"
  3. Click Refresh button

*Refer to the KBA 2544719 - Setting Up a RBP Refresh Job in SuccessFactors regarding options to schedule the RBP refresh job. 

2. If the error occurs intermittently, please clear the company cache by running a one-time job with the Job Type ???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???.

  1. Go to Provisioning > Manage Scheduled Jobs
  2. Click Create New Job
  3. Enter Job Name and Job Owner
  4. In Job Type, select '???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???'
  5. Click Create Job
  6. Click Run It Now from the Actions menu

See Also

3148095 - Intermittent RBP error when creating a new Offer Approval - Recruiting Management

Keywords

RCM, template, permission, form, missing, RBP, lack, intermittent, refresh, cache, clear , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions