SAP Knowledge Base Article - Public

3380800 - Permission error when creating a Job Requisition from Position Org Chart - Recruiting Management


  • Cannot create a requisition with the new template even the permission is granted.
  • As a user, you do not have permission to create a form. To enable 'Permission to Create Forms' in Admin Center, contact your administrator. with the index 0


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Position Org Chart
  2. Select a position
  3. Click the action menu and select Create Job Requisition
  4. Click Create button
  5. The error occurs


  • RBP model hasn't been refreshed immediately.
  • The error is caused by an internal inconsistency within the DC.


1. Please refresh RBP model manually.

  1. Go to Provisioning > Company Settings
  2. Search for "Refresh RBP Permission Configuration"
  3. Click Refresh button

*Refer to the KBA 2544719 - Setting Up a RBP Refresh Job in SuccessFactors regarding options to schedule the RBP refresh job.

2. If the error occurs intermittently, please clear the company cache by running a one-time job with the Job Type ???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???.

  1. Go to Provisioning > Manage Scheduled Jobs
  2. Click Create New Job
  3. Enter Job Name and Job Owner
  5. Click Create Job
  6. Click Run It Now from the Actions menu

See Also

KBA 3148095 - Intermittent RBP error when creating a new Offer Approval - Recruiting Management


RCM, template, permission, form, missing, RBP, lack, intermittent, refresh, cache, clear , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Compensation all versions ; SAP SuccessFactors Recruiting all versions