SAP Knowledge Base Article - Public

3380800 - Permission error when creating a Job Requisition from Position Org Chart - Recruiting Management

Symptom

  • Cannot create a requisition with the new template even the permission is granted.
  • As a user, you do not have permission to create a form. To enable 'Permission to Create Forms' in Admin Center, contact your administrator. with the index 0

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to Position Org Chart
  2. Select a position
  3. Click the action menu and select Create Job Requisition
  4. Click Create button
  5. The error occurs

Cause

  • RBP model hasn't been refreshed immediately.
  • The error is caused by an internal inconsistency within the DC.

Resolution

1. Please refresh RBP model manually.

  1. Go to Provisioning > Company Settings
  2. Search for "Refresh RBP Permission Configuration"
  3. Click Refresh button

*Refer to the KBA 2544719 - Setting Up a RBP Refresh Job in SuccessFactors regarding options to schedule the RBP refresh job.

2. If the error occurs intermittently, please clear the company cache by running a one-time job with the Job Type ???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???.

  1. Go to Provisioning > Manage Scheduled Jobs
  2. Click Create New Job
  3. Enter Job Name and Job Owner
  4. In Job Type, select '???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???'
  5. Click Create Job
  6. Click Run It Now from the Actions menu

See Also

KBA 3148095 - Intermittent RBP error when creating a new Offer Approval - Recruiting Management

Keywords

RCM, template, permission, form, missing, RBP, lack, intermittent, refresh, cache, clear , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors Recruiting all versions