Symptom
- Cannot create a requisition with the new template even the permission is granted.
- As a user, you do not have permission to create a form. To enable 'Permission to Create Forms' in Admin Center, contact your administrator. with the index 0
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Position Org Chart
- Select a position
- Click the action menu and select Create Job Requisition
- Click Create button
- The error occurs
Cause
- RBP model hasn't been refreshed immediately.
- The error is caused by an internal inconsistency within the DC.
Resolution
1. Please refresh RBP model manually.
- Go to Provisioning > Company Settings
- Search for "Refresh RBP Permission Configuration"
- Click Refresh button
*Refer to the KBA 2544719 - Setting Up a RBP Refresh Job in SuccessFactors regarding options to schedule the RBP refresh job.
2. If the error occurs intermittently, please clear the company cache by running a one-time job with the Job Type ???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???.
- Go to Provisioning > Manage Scheduled Jobs
- Click Create New Job
- Enter Job Name and Job Owner
- In Job Type, select '???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???'
- Click Create Job
- Click Run It Now from the Actions menu
See Also
Keywords
RCM, job requisition, template, permission, form, missing, RBP , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM , Recruiting Management , Problem
Product
SAP SuccessFactors Recruiting all versions