Symptom
Cannot create a requisition with the new template even when the permission is granted: "As a user, you do not have permission to create a form. To enable 'Permission to Create Forms' in Admin Center, contact your administrator. with the index 0"
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go to Position Org Chart
- Select a position
- Click the action menu and select Create Job Requisition
- Click Create button
- The error occurs
Cause
- RBP model hasn't been refreshed immediately.
- The error is caused by an internal inconsistency within the DC.
Resolution
1. Please refresh RBP model manually (NOTE: This job should never be ran if the option in Provisioning > Company Settings > "Enable Refresh Framework" is turned on. When this option is enabled, it means that RBP changes are updated in realtime. The job below is an old legacy way to schedule RBP changes):
- Go to Provisioning > Company Settings
- Search for "Refresh RBP Permission Configuration"
- Click Refresh button
*Refer to the KBA 2544719 - Setting Up a RBP Refresh Job in SuccessFactors regarding options to schedule the RBP refresh job.
2. If the error occurs intermittently, please clear the company cache by running a one-time job with the Job Type ???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???.
- Go to Provisioning > Manage Scheduled Jobs
- Click Create New Job
- Enter Job Name and Job Owner
- In Job Type, select '???PROVISIONING_JOB_TYPE_CLEAR_COMANY_CACHE_JOB???'
- Click Create Job
- Click Run It Now from the Actions menu
See Also
3148095 - Intermittent RBP error when creating a new Offer Approval - Recruiting Management
Keywords
RCM, template, permission, form, missing, RBP, lack, intermittent, refresh, cache, clear , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM , Recruiting Management , Problem
SAP Knowledge Base Article - Public