Symptom
Error User with Employee ID already exists in the system is appearing even though purge was already performed.
Environment
SAP SuccessFactors Onboarding
Cause
Expected Behavior
Resolution
On user purge the system does not delete the user record completely. On purge the user status is updated to 'x'. As the user record with this id already exist in user table with status as purged (i.e. 'x') we cannot use the same id again from manual onboarding page.
Keywords
Purge, add, new, employee, deleted, removed , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem
Product
SAP SuccessFactors Onboarding all versions