SAP Knowledge Base Article - Public

3381161 - Error Message When Changing The Employee Position


When saving the position change in the job information portlet history an error is popping up, however, when making the change in Take Action or Edit, no error message is showing. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactors Employee Central - Job Information
  • SAP SuccessFactors Employee Central - Job Relationships

Reproducing the Issue

  1. Go to Employee Profile.
  2. Go to Job information portlet .
  3. Select History (clock icon).
  4. Click Insert new record.
  5. Fill out the job information and change Position field 
  6. Click Save.
  7. An error message will popup.


A business rule is setting the Job Relationship Name field based on the position change.


Kindly create a rule trace, then verify if the rule that is setting the Job Relationship Name field to NULL. 


KBA , LOD-SF-EC-JRL , Job Relationships , LOD-SF-EC-POS , Position Management , Problem


SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Core 2305