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3381386 - ACTool error - "]ensureServiceStub(): failed to obtain logon service for <BO host>:<port>"


While running ACTool for BO systems that have Corba SSL enabled, script 2 and script 9 failed with the following errors:

Script 2.  BOE - BI 4.0 Note 1653689 Step 8 - Enable Introscope for Java components                                     FAILURE
Script 9.  BOE - Enable CSJNI - Update configurations of IntroscopeAgent_CSJNI.profile                                  FAILURE

Errors in ACTool logs:

YYYY/MM/DD HH:MM:SS.180000|==| | |3668246|   1| |||||||||||||||[]ensureServiceStub(): failed to obtain logon service for <BO host>:6400
java.lang.NullPointerException: while trying to invoke the method of a null object loaded from field of an object loaded from local variable 'this'


YYYY/MM/DD HH:MM:SS.181000|<<| | |3668246|   1| |||||||||||||||[]getErrorMessage(): cannot obtain string. bundle: com/crystaldecisions/sdk/exception/SDKLogonExceptionResources, strID: SDKLogonException_code
java.util.MissingResourceException: Can't find bundle for base name com/crystaldecisions/sdk/exception/SDKLogonExceptionResources, locale en_US
    at java.util.ResourceBundle.throwMissingResourceException(

:"">


  • SAP Solution Manager 7.20 
  • BI Platform systems with CORBA SSL enabled


SAP Solution Manager 7.2


KBA , SV-SMG-DIA , Diagnostics , Problem

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