SAP Knowledge Base Article - Preview

3381613 - Receiving INS 00013 error when trying to upgrade BI Platform


  • "Either the remote CMS cannot be reached, or the logon credentials are incorrect. INS00013"
  • Standalone or clustered environment



  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3


CMC, BI, launchpad, user, administrator, pass, password, login, install, update, upgrade, database , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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