Symptom
On the Docusign panel "it's almost time to sign your documents!" two email addresses are being displayed and both have received the docusign emails to sign the documents.
Environment
SAP SuccessFactors Onboarding 1.0
Cause
Expected Behavior
Resolution
Whenever two emails are being displayed on that panel, the second email is related to the translator, which the candidate have selected during the I9 Panels.
Keywords
i9, i-9, translation, translator, e-mail , KBA , LOD-SF-OBD-DSN , DocuSign , Problem
Product
SAP SuccessFactors Onboarding all versions