3381767 - AskHR Mobile - Show request category/subcategory by alphabetic order is not supported - ECSC

In AskHR, you've created categories and subcategories. In computer browser, the list of categories and subcategories is correct. But in AskHR using a mobile device, order of subcategories is misplaced/ not followed.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HXM Suite
  
  • Employee Central
    
    • Ask HR - Employee Central Service Center (ECSC)

AskHR, Ask HR, Mobile, AskHR Mobile, ECSC, category, sub-category, order, misplaced, request category, sort, alphabetical order, category by category, disorder, create ticket, Service Center. , KBA , LOD-SF-INT-AHR , Ask HR - Employee Central Service Center (ECSC) , Product Enhancement