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3381781 - Sync job aborted caused by high number of products assigned to one category

Symptom

When sync job is running, there is high memory filled and long garbage collection running on the pod. This will lead the pod to restart. Error message in the job log will be like below:

21.08.19 14:41:21:401 INFO System is WAITING_FOR_SUSPEND, but connection will be returned to allow not suspendable operation to be finished.

So the sync job on the pod will fail and status will be ABORTED. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Product

SAP Commerce Cloud 2205

Keywords

Sync, synchronization, WAITING_FOR_SUSPEND, high memory, Category.products, Product.supercategories , KBA , CEC-SCC-PLA-PL , Platform , Problem

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