SAP Knowledge Base Article - Public

3381811 - onSave rules not triggered in payComponentNonRecurring when payComponent is created via benefit claim

Symptom

onSave rules do not trigger in Pay Component Non Recurring when Pay Component is created in Pay Component Non Recurring / One Time Payment portlet via benefit claim.

Environment

SAP SuccessFactors Employee Central: Employee Benefits

Reproducing the Issue

  1. Claim a reimbursement benefit which has Integration mode = Pay Components.
  2. Once claim is approved or completed, the relevant Pay Component (as configured in Benefit Payment Options) is created in Pay Component Non Recurring.
  3. But we notice that the onSave rules in the Pay Component Non Recurring are not triggered and hence not captured in rule trace either.

PS: Centralized services switch <Enable Centralized Services for Integrations with Employee Central Compensation> has no relevance on reproduction of this issue.

Cause

Code limitation.

Resolution

Enhancement is being carried out via engineering ticket #BEN-14767 and the same can be checked for in release information for availability or quoted to support/support hotline to know on latest progress of the enhancement.

Keywords

payComponentNonRecurring, onsave, does not trigger, one time payment rule, Pay Component Non Recurring, Claim, BEN-14767
, KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-CMP-NRE , Spot Bonus & Non-Recurring Payments , Product Enhancement

Product

SAP SuccessFactors Employee Central all versions