Symptom
- Error when previewing the resume on an offer approval: "Could not preview documents - The security settings configured by your administrator prevents previewing documents".
- Unable to preview the document using Android device but the document opens normally when it is an iOS device.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Mobile
- SAP SuccessFactors HCM Suite
Product
SAP SuccessFactors Mobile all versions ; SAP SuccessFactors Recruiting all versions
Keywords
RCM, job offer, offer approval, resume, attachment, error, unable to, mobile, download, restriction, security, Android, iOS , KBA , LOD-SF-PLT-MOB , Mobile Issues , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem
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