SAP Knowledge Base Article - Public

3381906 - Formatted Text not Applied on Sales Quote PDF file


User has configured the Sales Quote PDF file, but the formatted texts are not applied. The external notes are printed as plain text instead of formatted text. 


SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales work center
  2. Go to Sales Quote view.
  3. Select Sales Quote ABC
  4. Select Actions
  5. Select Preview

Observe the preview doesn't show the formatted text correctly.


Tags are not supported by ADS to display the formatted text.


To display the formatted text the user have to follow the prerequisite by making the filed as 'Rich Text' in ALD then upload the template in Form Template Maintenance to convert the tags that are not supported by ADS for formatted text.

See Also

 2978103 - How to Enable Formatted text for Generated summary pdf file via Adobe LiveCycle Designer 

 2876971 - Rich Text or Formatted Text not shown in Form Preview


Sales Quote Preview, Rich Text, Formatted Text, Plain Text, Form Template Maintainance , KBA , AP-RC-OUT , Output Management , Problem


SAP Cloud for Customer core applications all versions