Symptom
The following error message occurs in SAP Analytics Cloud (SAC):
- "An error occurred while fetching members for this dimension." - when you try to apply filter values in the query builder panel.
- "An internal server error occurred in the SAP Analytics Cloud agent: Error: Provider Selection Object: Initialization Issue." - when you try to save the new query in SAC without the filters.
Environment
SAP Analytics Cloud (Enterprise) 2023.16.10
Reproducing the Issue
- Log on to SAC.
- Go to Menu->Datasets.
- Create new dataset from BW connection.
- Select affected query
- Set prompts with Company code, Fisc year period, Forecast and Comparison forecast.
- Select Cost Centre as data and filter in query builder.
- Select YTD Actual as data in builder.
- Try to select value for Cost Centre filter but notice you receive an error: An error occurred while fetching members for this dimension.
- Delete the filter from query builder and try saving the dataset this way.
- Notice when trying to save you get the error: An internal server error occurred in the SAP analytics cloud agent.
Provider selection object: Initialization issue.
Cause
This issue is has been investigated by development.
Resolution
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
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, KBA , LOD-ANA-AQU-BW , Data Acquisition from BW , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem
Product
SAP Analytics Cloud 1.0
Updating the validity intervals for time characteristics has resolved this issue.