SAP Knowledge Base Article - Public

3381962 - Unable to save query building when creating BW model/dataset in SAP Analytics Cloud (SAC) & SAP Digital Boardroom


The following error message occurs in SAP Analytics Cloud (SAC):

  • "An error occurred while fetching members for this dimension." - when you try to apply filter values in the query builder panel.
  • "An internal server error occurred in the SAP Analytics Cloud agent: Error: Provider Selection Object: Initialization Issue." - when you try to save the new query in SAC without the filters.


SAP Analytics Cloud (Enterprise) 2023.16.10 

Reproducing the Issue

  1. Log on to SAC.
  2. Go to Menu->Datasets.
  3. Create new dataset from BW connection.
  4. Select affected query
  5. Set prompts with Company code, Fisc year period, Forecast and Comparison forecast.
  6. Select Cost Centre as data and filter in query builder.
  7. Select YTD Actual as data in builder.
  8. Try to select value for Cost Centre filter but notice you receive an error: An error occurred while fetching members for this dimension.
  9. Delete the filter from query builder and try saving the dataset this way.
  10. Notice when trying to save you get the error: An internal server error occurred in the SAP analytics cloud agent.
    Provider selection object: Initialization issue.


This issue is has been investigated by development.


Updating the validity intervals for time characteristics has resolved this issue.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, sap analyst cloud,, predictive analytics (analysis), data analysis (analytics) tools, analytics tools, sap analytics cloud, data literacy, advanced analytics, data democratization, analytics software, real time analytics, self service analytics, advanced data analytics, analytics as a service, analytics cloud / cloud analytics, saas analytics, cloud bi, enterprise planning, cloud data analytics, cloud based analytics, analytics cloud platform, modern analytics, real time analysis, cloud analytics solution(s), what is sap analytics cloud, cloud analytics tools, analytics in the cloud, cloud analytics software epm, business intelligence
, KBA , LOD-ANA-AQU-BW , Data Acquisition from BW , LOD-ANA-DES , Story Design & Visualizations , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem


SAP Analytics Cloud 1.0