SAP Knowledge Base Article - Public

3382021 - [Onboarding] Re-Initiate Onboarding for Cancelled record does not land into Rehire Verification

Symptom

  • Rehire Verification is not triggered for the cancelled records. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Cancel onboarding process for the candidate
  2. Go to Recruiting
  3. Initiate onboarding again for the candidate from a different Job req
  4. Rehire verification is not triggered.

Resolution

  • The rehire verification is not triggered if new start date is in the future, the match won't happen.  Currently this is the system behavior. 
  • New Record start date should be in the past relative to the start date of the cancelled record for the rehire verification to be triggered.
  • This is being fixed as part of 2311 release. 

Keywords

rehire verification, rehire, cancelled, onboarding , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2305