Symptom
The payout link is not displayed by the system on the termination screen under Time Off Balances as of Termination Date when the employee has future postings.
Environment
- SAP SuccessFactors Employee Central - Time Management
Reproducing the Issue
- Navigate to Employee Profile>Action
- Click on Termination
- Capture the termination date
- Check Time Account under Time Off Balances as of Termination Date
- Payout Link is missing
Cause
Working as Designed
Resolution
1. Validate Permissions and Configurations:
- Ensure that the required permissions and configurations are validated for the user.
To validate the permissions of the access user:
- Navigate to View User Permission.
- Search for the access user who is unable to view the payout link.
- Click on View Permissions. For more details, refer to (2088818 - How to View Permissions Assigned to Users Via RBP)
Required Admin Permissions for Payout:
- Manage Time Off > Manage Payout
- Manage Time > Access Workbench
- Manage Time > Access Accounts Payout
If the objects are secured under Time Management Object Permissions: Grant view and edit permissions to the following objects based on your business requirements:
- Time Management Object Permissions
- Time Account Payout
- Time Account Type
- Time Account Payout Profile
- Time Account
- Time Type
If the objects are not secured:
- Meta Data Framework – Access to non-secured objects.
2. Configuration Check:
- Ensure the Pay Component is added under Manage Data > Time Account Payout Profile in the Pay Component on Termination field.
- Verify that all the following fields values are maintained in the user’s work schedule under Manage Data:
- Average Hours Per Day
- Average Hours Per Week
- Average Hours Per Month
- Average Hours Per Year
- Average Working Days Per Week
- Set "Allow Payout With Simulation" as Termination Without Considering Postings After Termination Date under Manage Data>Time Account Type
Note:
- The payout link will not be visible if the Allow Payout With Simulation field under Time Account Type (TAT) is set to Never or Termination.
- The payout link will be visible only if the Allow Payout With Simulation is set to Termination Without Considering Postings After Termination Date.
- Set the Simulate Accruals field to Yes to enable this setting. Otherwise, the field will default back to Never when the time account type is saved.
For more information on the Allow Payout With Simulation field, refer to the SAP SuccessFactors Employee Central > Implementation > Time Management Handbook, under the section Fields Relevant for Time Off Payouts.
This comprehensive check will help ensure that the payout link is visible to users as intended.
Keywords
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