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3382090 - TypeError: this.output has no properties at the step createService.


You are installing Diagnostics Agent, or Content Server, or SAP NetWeaver based system. Or you are building the target system via System Copy. The following error occurred during the step createService.

In the log file "sapinst_dev.log", there may be the following error.


TRACE      <timestamp> (root/sapinst) (startInstallation) [Installer Callback]
Starting "/usr/sap/<SID>/SYS/exe/uc/linuxx86_64/sapstartsrv -reg pf=/usr/sap/<SID>/SYS/profile/<SID>_SMDA<nr>_<hostname>" as root/sapinst
ERROR      <timestamp> (root/sapinst) (startInstallation) [CSiStepExecute.cpp:1105] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step createService with step key |NW_DiagnosticsAgent|ind|ind|ind|ind|0|0|NW_DiagnosticsAgent_Instance|ind|ind|ind|ind|instance|0|createService was executed with status ERROR (Last error reported by the step: TypeError: this.output has no properties (in script NW_DiagnosticsAgent|ind|ind|ind|ind, line 6440: ???)).




  • SAP System Independent
  • LINUX based
  • Database Independent
  • SAP Kernel 754 or SAP Kernel 789 and higher


Diagnostics Agent, createService, this.output has no properties, RHEL8, SLES15, 754 , KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , BC-OP-LNX , Linux , Problem

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