SAP Knowledge Base Article - Public

3382203 - Rule scenario "Define Insurance Rates" limitations - Employee Central

Symptom

When creating a new business rule under Benefits Management, the scenario "Define Insurance Rates" is available for setting up different rates based on derived fields as well custom fields. 

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Employee Central
  • SAP SuccessFactors Benefits Management

Resolution

This business rule scenario has the follow limitations per design:

  • The only "then-action" supported is "Set"
  • The following "then-actions" are not supported:
    • Raise Message
    • Create
    • Delete
    • Add To
    • Execute
  • It does not support triggering all existing events/alerts in "then" part
  • It does not support scenario-specific rule functions 
  • Rule function "Lookup()" is not available

Keywords

business rules, benefits, benefit management, define insurance rates, lookup(), function, then, raise message, create, set, delete, execute , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM suite all versions